Legal
Accessibility
People who most need a lay advocate are often the least well served by software. Last updated 16 August 2026.
Draft — not yet reviewed. This document is a working draft and has not been settled by a New Zealand qualified lawyer. Do not rely on it as a binding statement of our obligations to you until this notice is removed.
Our commitment
We build to the Web Content Accessibility Guidelines 2.1 at Level AA, and follow the New Zealand Government Web Accessibility Standard as a reference for public-facing content.
What we do
- Every interactive control is reachable and operable by keyboard, and shows a visible focus indicator.
- Text meets a 4.5:1 contrast ratio against its background, and large text meets 3:1.
- Pages use a single, ordered heading structure and landmark regions, so screen reader users can navigate by heading or region.
- Content is readable and functional at 200% zoom and at a 320px viewport width without horizontal scrolling.
- Meaningful images carry text alternatives; decorative ones are hidden from assistive technology.
- Form fields have persistent labels, and errors are described in text rather than by colour alone.
Known gaps
We would rather name these than imply the work is finished.
- The interactive reasoning graph in the demo conveys relationships visually. A text equivalent of the same reasoning chain is planned but not yet built.
- Decorative motion on the home page respects
prefers-reduced-motion, but some transitions inside the demo workspace do not yet. - Generated PDFs are not reliably tagged for screen readers. Use the in-application view of a document, which is accessible, until this is fixed.
Alternatives
If part of the service is not usable for you, we will help you complete the same task another way rather than leave you without a route. Ask through the support page.
Reporting a barrier
Tell us what you were trying to do, the page you were on, and the assistive technology or browser you were using. Reports that block someone from filing a document are treated as urgent. Contact us through the support page.
LegalAI is based in Aotearoa New Zealand, and accessibility feedback is reviewed by the team that builds the product, not a separate queue.